RCDC
TRANSFORMING THE WAY YOU
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WHO WE ARE
Not Just Another
Digital Consultancy
Unlike most Digital Consultants that can only paint pretty pictures of what is possible, our methodology involves a holistic integration approach. This encompasses research, strategy, design, development, and customer insights, ensuring that what is envisioned is effectively brought to fruition.
We unite teams and disciplines, fostering empathy for users’ everyday struggles, aspirations, and all other intricacies.
Integration
WHO YOU ARE
Navigating the Maze of Techno-Tactics to Stay Ahead
The huge choice of technologies and techniques can be overwhelming, leading to confusion. We know that you recognise the importance of effectively navigating this vast realm to retain a competitive advantage in the market.
HOW WE WORK
We help you identify your starting point and provide innovative solutions to the current and future challenges
We embrace the art of listening to empathise at a deeper level, with your business and your customers
We transcend the complexity with the symphony of Research, Design & development
We seek solace in data to revive and adapt, ensuring agility and confident decision-making
OUR SERVICES
Research & Strategy 
UX & UI Design
User Interface Development
Customer Experience Analytics
Fresh Perspective Assessment
Think of the Fresh Perspective Assessment as the discovery phase for User Experience and technology – yes, it’s that complete. At the end of six weeks, you will have workable solutions for improving functionality, UX, and technology, along with a high-level agile sprint delivery plan.
Target
- You know your site has severe problems, but you need help getting started.
2 . You’re focused on change and are ready to commit.
What’s covered?
- The Functionality it contains – Do you have class-leading functionality, and are they implemented from a ‘best of breed’ perspective? Are you fully utilizing the capabilities of your eComm platform?
2 . The User Experience – Is your site engaging and intuitive to use?
3 . The Technology it rests on – Is your site performance and security robust, and is the architecture well designed? Are you geared for growth?
What’s delivered?
- Gap Analysis
- Project Requirements
- Business Requirements Document
- UX Product Review
- UX Design Strategy
- UX Stakeholder and Customer Interviews
- Competitive Analysis
- Heuristic Evaluation
- UX Discovery Report
- Low-Fidelity Wireframes (Partial)
- High-Fidelity Wireframes (Partial)
- Technical Stakeholder Interviews
- Technical Requirements Clarification
- Existing System/Design Understanding
- High-Level Architectural Diagram
- High-Level Design
- Low-Level Design
- High-Level Agile Sprint Delivery Plan
Performance Assessment
We love performance assessments so much; we came up with two. Our first provides a quick 2-week front-end UI analysis of your website’s overall site speed. Our second is a 4-week assessment which is more comprehensive in that it examines both your front and back end. The later Assessment also provides a high-level sprint delivery plan.
Target
- You know you need to improve your site’s performance but don’t know where to start.
2 . You’re focused on change and are ready to commit.
What’s covered?
- Our first assessment is free of charge and only takes two weeks. We look at the front-end UI only, but we examine overall site speed with Google Page Speed Analysis, identify CDN/Caching issues, and review metrics and indicators. Experts review all data and deliver their recommendations in a site report.
2 . The second is a 4-week paid assessment examining your front and back end. We look at six principles of site performance that includes:
- Google Page Speed Analysis.
- Performance analysis based on logs.
- CDN/Cache Issues.
- Server-side performance analysis.
- Performance analysis based on real user traffic
- Metrics and indicators.
What’s delivered?
In addition to expert analysis, the final report includes a high-level agile sprint delivery plan and a comprehensive estimate for delivery.
- Flex Assessment
This is a tailored assessment to accommodate the unique needs of an existing client. This can be added to an existing service. Free for an assessment of 2 weeks or less. Longer assessments may be liable for payment.
CXA Assessment
Launching a website is one thing; constantly improving it is the holy grail – at least from your customer’s perspective. Our 2-week CXA assessment starts to uncover the top-of-funnel and bottom-of-funnel friction points your customers may be experiencing. We then offer workable solutions to improve conversion. The CXA assessment provides invaluable insight into your site. If you want us to delve deeper though, then let’s talk about following up with an extended engagement.
Target
- You know your customers are having issues with your site, but you don’t know where to start.
2 . You’re focused on change and are ready to commit.
What’s covered?
Our CXA team will isolate customer behaviors and test solutions that make a real difference in your bottom line, either at the top or bottom of the funnel.
What’s delivered?
- Understand the Customer / Application Behavior.
- Application Behavior and how it responds to the customer.
- Recommendations for improving customer engagements.
- Identify top and bottom-of-funnel customer friction points.
9-Point Assessment
The 9-Point Assessment is a 2-week confidence builder. This expert assessment examines the health of your site’s functionality, user experience, and technology. We provide prioritized recommendations, which we showcase in an interactive prototype so you can see what they look like in the wild.
Target
- You need validation for website improvements but are not ready to commit.
2. You are trying to build consensus for website improvements.
What’s covered?
- Functionality
2 . User Experience
3 . Technology
What’s delivered?
Report with observations and rated recommendations. Recommendations are rated “High Priority,” “Fast Followers,” and “Roadmap.” Additionally, all High Priority recommendations are incorporated into an interactive prototype.
OUR ASSESSMENTS
Discover Your Path to Success with Our Assessments
Fresh Perspective Assessment
Think of the Fresh Perspective Assessment as the discovery phase for User Experience and technology – yes, it’s that complete. At the end of six weeks, you will have workable solutions for improving functionality, UX, and technology, along with a high-level agile sprint delivery plan.
9-Point Assessment
The 9-Point Assessment is a two-week confidence builder. This expert assessment examines the health of your site’s functionality, user experience, and technology. Then we put our recommendations into an interactive prototype so you can see what they look like in the wild.
CXA Assessment
Launching a website is one thing; constantly improving it is the holy grail – at least from the customer’s perspective. Our two-week CXA assessment starts to uncover the top-of-funnel and bottom-of-funnel friction points your customers may be experiencing. We then offer workable solutions to improve conversion.
Performance Assessment
We love performance assessments so much; we came up with two. Our first provides a quick two-week front-end UI analysis of your website’s overall site speed. Our second is a four-week assessment which is a more comprehensive one that examines both your front and back end. The latter Assessment also provides a high-level sprint delivery plan.
Flex Assessment
Whilst the 9 Point Assessment itself can be reasonably flexible, we have found that some clients have very focused views on what they want us to look at, or else they want to extend the 9 Point in some way. We will therefore tailor the Flex Assessment in line with those requirements.