RCDC
TRANSFORMING THE WAY YOU
We specialize in eCommerce, driven by the desire to assist you in surpassing your website’s goals and aspirations.
With a curated set of assessments, we deliver actionable recommendations that will elevate your site above the competition.
DESIGN
BUSINESS
STRATEGY
TECHNOLOGY
RESEARCH
WHO WE ARE
Not Just Another Digital Consultancy
Unlike most Digital Consultants that can only paint pretty pictures of what is possible, our methodology involves a holistic integration approach. This encompasses research, strategy, design, development, and customer insights, ensuring that what is envisioned is effectively brought to fruition.
We unite teams and disciplines, fostering empathy for users’ everyday struggles, aspirations, and all other intricacies.
WHO YOU ARE
Navigating the Maze of Techno-Tactics to Stay Ahead
The huge choice of technologies and techniques can be overwhelming, leading to confusion. We know that you recognise the importance of effectively navigating this vast realm to retain a competitive advantage in the market.
HOW WE WORK
We help you identify your starting point and provide innovative solutions to the current and future challenges
We embrace the art of listening to empathise at a deeper level, with your business and your customers
We transcend the complexity with the symphony of Research, Design & development
We seek solace in data to revive and adapt, ensuring agility and confident decision-making
OUR SERVICES
OUR ASSESSMENTS
Discover Your Path to Success with Our Assessments
Fresh Perspective Assessment
Think of the Fresh Perspective Assessment as the discovery phase for User Experience and technology – yes, it’s that complete. At the end of six weeks, you will have workable solutions for improving functionality, UX, and technology, along with a high-level agile sprint delivery plan.
9-Point Assessment
The 9-Point Assessment is a two-week confidence builder. This expert assessment examines the health of your site’s functionality, user experience, and technology. Then we put our recommendations into an interactive prototype so you can see what they look like in the wild.
CXA Assessment
Launching a website is one thing; constantly improving it is the holy grail – at least from the customer’s perspective. Our two-week CXA assessment starts to uncover the top-of-funnel and bottom-of-funnel friction points your customers may be experiencing. We then offer workable solutions to improve conversion.
Performance Assessment
We love performance assessments so much; we came up with two. Our first provides a quick two-week front-end UI analysis of your website’s overall site speed. Our second is a four-week assessment which is a more comprehensive one that examines both your front and back end. The latter Assessment also provides a high-level sprint delivery plan.
Flex Assessment
Whilst the 9 Point Assessment itself can be reasonably flexible, we have found that some clients have very focused views on what they want us to look at, or else they want to extend the 9 Point in some way. We will therefore tailor the Flex Assessment in line with those requirements.
Fresh Perspective Assessment
Think of the Fresh Perspective Assessment as the discovery phase for User Experience and technology – yes, it’s that complete. At the end of six weeks, you will have workable solutions for improving functionality, UX, and technology, along with a high-level agile sprint delivery plan.
Target
- You know your site has severe problems, but you need help getting started.
- You’re focused on change and are ready to commit.
What’s covered?
- The Functionality it contains – Do you have class-leading functionality, and are they implemented from a ‘best of breed’ perspective? Are you fully utilizing the capabilities of your eComm platform?
- The User Experience – Is your site engaging and intuitive to use?
- The Technology it rests on – Is your site performance and security robust, and is the architecture well designed? Are you geared for growth?
What’s delivered?
- Gap Analysis
- Project Requirements
- Business Requirements Document
- UX Product Review
- UX Design Strategy
- UX Stakeholder and Customer Interviews
- Competitive Analysis
- UX Discovery Report
CONNECT
Would you like to learn more or discuss how we might support your organization? We look forward to hearing from you.