RCDC
TRANSFORMING THE WAY YOU
Engage Innovate Strive Grow
Blending creativity, business analysis, customer insights, and technology to produce customer-centered
experiences that work.
We help your customers touch your brand.
We are Royal Cyber Digital Consulting, RCDC – The e-commerce specialists.
Our passion is to help you make your website exceed your goals and aspirations. With a curated set of assessments, we deliver actionable recommendations that will elevate your site above the competition.
EXPERIENCES THAT WORK
GA4 Enhanced E-commerce Implementation and CXA for a Leading Home
A prominent home improvement retailer in the Middle East with a nationwide presence, offering a
AI in UX, Trend or Transformational?
Have you heard of this thing called AI? Yeah, I know it’s trending. With all
AI-Driven Insights: Elevating Customer Experience Analysis
Ever wonder what users really do on your site? Sure, we all track numbers, but
AI in BA, Adapt and Thrive
For years, Product Managers and Business Analysts have relied on structured frameworks, stakeholder interviews, and
Future-Ready Frontends: AI’s Impact on UI Development
AI is no longer just a buzzword — especially in frontend development. From code editors
Building a unified B2B eCommerce marketplace using a punchout integration
The client is a multinational pharmaceutical company based in Hyderabad, India, producing over 190 medications
Implementation and CX for a Leading Home Improvement Retailer in
We implemented a comprehensive GA4 Enhanced E-commerce tracking and CX strategy for a leading home
Elevating User Experiences with Composable Commerce and a Unified Content
Industry | Sustainable Water Solutions Location | Australia and New Zealand The client is a leading innovator in sustainable
Workflow through a user-centric digital order management journey
A leading roofing manufacturer, renowned for its outstanding products and exceptional customer service, has significantly
WHO WE ARE
Not Just Another
Digital Consultancy
Unlike most Digital Consultants that can only paint pretty pictures of what is possible, our methodology involves a holistic integration approach. This encompasses research, strategy, design, development, and customer insights, ensuring that what is envisioned is effectively brought to fruition.
WHO WE ARE
Not Just Another
Digital Consultancy
Unlike most Digital Consultants that can only paint pretty pictures of what is possible, our methodology involves a holistic integration approach. This encompasses research, strategy, design, development, and customer insights, ensuring that what is envisioned is effectively brought to fruition.
We unite teams and disciplines, fostering empathy for users’ everyday struggles, aspirations, and all other intricacies.
Integration
WHO YOU ARE
Perhaps you’re an explorer navigating the maze of techno-tactics to stay ahead
The huge choice of technologies and techniques can be overwhelming, leading to confusion. We know that you recognize the importance of effectively navigating this vast realm to retain a competitive advantage in the market.
WHO YOU ARE
Perhaps you’re an explorer navigating the maze of techno-tactics to stay ahead
The huge choice of technologies and techniques can be overwhelming, leading to confusion.
We know that you recognize the importance of effectively navigating this vast realm to retain a competitive advantage in the market.
HOW WE WORK
We help you identify your starting point and provide innovative solutions to the current and future challenges
We embrace the art of listening to empathize at a deeper level, with your business and your customers
We transcend the complexity with the symphony of Research, Design & Development
We seek solace in data to revive and adapt, ensuring agility and confident decision-making
Not sure where to begin?
We have curated a set of assessments for you to start with.
OUR SERVICES
Research & Strategy 
UX & UI Design
User Interface Development
Customer Experience Analytics
Fresh Perspective Assessment
Think of the Fresh Perspective Assessment as the discovery phase for User Experience and Technology – yes, it’s that complete. At the end of six weeks, you will have workable solutions for improving functionality, UX, and technology, along with a high-level agile sprint delivery plan.
Target
- You know your site has severe problems, but you need help getting started.
2 . You’re focused on change and are ready to commit.
What’s covered?
- The Functionality it contains – Do you have class-leading functionality, and are they implemented from a ‘best of breed’ perspective? Are you fully utilizing the capabilities of your eCommerce platform?
2 . The User Experience – Is your site engaging and intuitive to use?
3 . The Technology it rests on – Is your site performance and security robust, and is the architecture well designed? Are you geared for growth?
What’s delivered?
- Gap Analysis
- Project Requirements
- Business Requirements Document
- UX Product Review
- UX Design Strategy
- UX Stakeholder and Customer Interviews
- Competitive Analysis
- Heuristic Evaluation
- UX Discovery Report
- Low-Fidelity Wireframes (Partial)
- High-Fidelity Wireframes (Partial)
- Technical Stakeholder Interviews
- Technical Requirements Clarification
- Existing System/Design Understanding
- High Level Architectural Diagram
- High-Level Design
- Low-Level Design
- High-Level Agile Sprint Delivery Plan
CXA Assessment
Launching a website is one thing; constantly improving it is the holy grail – at least from your customer’s perspective. Our 2-week CXA assessment starts to uncover the top-of-funnel and bottom-of-funnel friction points your customers may be experiencing. We then offer workable solutions to improve conversion. The CXA assessment provides invaluable insight into your site. If you want us to delve deeper though, then let’s talk about following up with an extended engagement.
Target
- You know your site has severe problems, but you need help getting started.
2 . You’re focused on change and are ready to commit.
What’s covered?
- The Functionality it contains – Do you have class-leading functionality, and are they implemented from a ‘best of breed’ perspective? Are you fully utilizing the capabilities of your eCommerce platform?
2 . The User Experience – Is your site engaging and intuitive to use?
3 . The Technology it rests on – Is your site performance and security robust, and is the architecture well designed? Are you geared for growth?
What’s delivered?
- Understand the Customer / Application Behavior.
- Application Behavior and how it responds to the customer.
- Recommendations for improving customer engagements.
- Identify top and bottom-of-funnel customer friction points.
Performance Assessment
We love performance assessments so much, we came up with two. Our first provides a quick 2-week front-end UI analysis of your website’s overall site speed. Our second is a 4-week assessment which is more comprehensive in that it examines both your front and back end. The later Assessment also provides a high-level sprint delivery plan.
Target
- You know you need to improve your site’s performance but don’t know where to start.
2 . You’re focused on change and are ready to commit.
What’s covered?
- Examine overall site speed with Google Page Speed Analysis, identify CDN/Caching issues, and review metrics and indicators. Experts review all data and deliver their recommendations in a site report.
2 . We look at six principles of site performance that includes:
- Google Page Speed Analysis.
- Performance analysis based on logs.
- CDN/Cache Issues.
- Server-side performance analysis.
- Performance analysis based on real user traffic
- Metrics and indicators.
What’s delivered?
In addition to expert analysis, the final report includes a high-level agile sprint delivery plan and a comprehensive estimate for delivery.
This is a tailored assessment to accommodate the unique needs of an existing client. This can be added to an existing service.
9-Point Assessment
The 9-Point Assessment is a 2-week confidence builder. This expert assessment examines the health of your site’s functionality, user experience, and technology. We provide prioritized recommendations, which we showcase in an interactive prototype so you can see what they look like in the wild.
Target
- You would like an impartial appraisal of your website, but are not ready to commit yet.
2. You are trying to build consensus for website improvements.
What’s covered?
- Functionality
2 . User Experience
3 . Technology
What’s delivered?
Report with observations and rated recommendations. Recommendations are rated “High Priority,” “Fast Followers,” and “Roadmap.” Additionally, all High Priority recommendations are incorporated into an interactive prototype.
CONNECT
Would you like to learn more or discuss how we might support your organization?
We look forward to hearing from you.
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